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Return Policy

ClutchNPearls will gladly accept returns and exchanges based on below conditions.

    • Items can be returned or exchanged if it was damaged or defective due to shipping.
    • Contact ClutchNPearls within 5 business days of delivery; if there is any problems with your order.
    • The item(s) must be shipped back within 14 days of delivery in order for refund and exchange to be acceptable. 
    • Custom or personalized orders will not be accepted unless it was damaged or defective due to shipping.
    • Buyers will be refund standard postage cost for any damage or defective items after 5 business day of received. If the item is not returned in its original condition, the buyer is responsible for any loss in value of that items.
    • Image must be provide of damage or defect when contacting about initial report in order for refund to be approved.